The following steps will help you identify what is causing the Idea not to produce benefits.
- Navigate to Idea Benefits and Click on Grid as per the image below:
After clicking on Grid, you will be presented with the VDT breakdown view of the produced benefits for each month similar to the image below:
The nodes in bold font are parent nodes that have child nodes. You can click on the arrow to see all the nodes contributing to that parent's value. The issue is always linked to nodes that do not have benefits, which will appear blank for that particular month. It's also important to note that any computation involving a blank will result in a blank (e.g. a formula that multiplies by 0)- If there's a blank on a constant node it means that the node does not have an Actual specified, as per the image below. If it is a KPI node it means the KPI is not yet updated.
If the Targets section is empty, a KPI node using variable targets might be causing the issue, see this article for more information. How to use variable baselines and targets on an Idea VDT