Can I change the default reviewer of a RAR series?
The default reviewer of a Rar series (e.g. admin above) cannot be changed on the system, it can only be changed through a change request that will need to be forwarded to support@wiredup.global. The following information should be included in the request.
- The name of the Reviewee and Reviewer(old).
- The name of the new Reviewer
How do I delegate a RAR instance to another Reviewer?
- If you would like to delegate an instance, which happens in cases where the default reviewer is not available, you will need to do the following:
- Click on the Rar instance in the Rar list.
- Click on Configure Current RAR
- Change the name of the Reviewer to the delegate Reviewer.
Here's an article for more details on this. How can I edit a RARs' Review and Report Date?
When can I use the 'Skip Current RAR' option?
- This option should only be used when there was an agreement between the Reviewer and Reviewee not to have a RAR within a certain period.
- When the Reviewee was not able to have the Rar within the specified period and the Complete button is now hidden for the current review period.
Kindly note we advise against creating a RAR for a period that was skipped, as this might end up having a negative impact on your Rar compliance and Completing the next Rar.
When can I use the 'Reopen Previous RAR' option?
- This option should be used when the need to open the previous RAR in the series arises.
- When the previous RAR was mistakenly completed.
- When there's a mistake you would like to correct on the previous RAR.
When there's a mistake made on a RAR we advise against using the Skip Current RAR option but rather use the Reopen Previous RAR option.
How can I Import from a RAR?
- This option provides you with the ability to Import items from one of the Reviewee to your current Rar, this can either be Overview items (Results) and Actions. How to import Rar items from a Reviewee
How can I delete or archive a RAR series with the same or different reviewer?
- Click on Configure RAR Series
- Specify a RAR End date as the day when the Rar series is to be archived or deleted.
- Click on the Archive or Delete button displayed.
Why can I not see the Complete button?
If you cannot see the Complete button on your RAR instance, it may be due to the following reasons:
- The user has not completed the RAR within the Review period/week.
- In this case, the user will need to use the Skip Current RAR option.
- The user has a RAR series with a review date in the past.
- In this case, the user will need to click on Configure RAR Series then remove the specified RAR end date.
What should I do if I can see the Complete button for multiple RARs within the same series?
You will need to forward a change request to support@wiredup.global and include the following information:
- The name of the Reviewer and Reviewee with these RARs.
- The date of the RARs where the Complete Button is available.